Frequently Asked Questions
Everything you need to know about your Boulies experience.
What is the estimated delivery time for my order?
Most orders are processed within 1-2 business days. Depending on your location, standard shipping typically takes 3-7 business days to arrive at your doorstep.
How do I assemble my Boulies chair?
Each chair comes with a comprehensive assembly guide and all necessary tools. You can also find step-by-step video tutorials on our website to help you set up your workspace in minutes.
What is your return policy?
We offer a 14-day return period for all unused items in their original packaging. Please contact our support team to initiate a return request and receive a return authorization.
Do Boulies chairs come with a warranty?
Yes, all our chairs include a standard 2-year limited warranty that covers functional parts. We also offer a warranty extension program for customers who register their products online.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Klarna for flexible financing.
How do I choose the right chair size for me?
We provide a detailed sizing guide on each product page. Our 'Master' and 'Elite' series are designed with different ergonomic profiles to accommodate various heights and weight capacities.